Shipping policy
Welcome to Boldbooker. We currently offer domestic shipping across India only. This policy outlines the details of our shipping process, estimated delivery times, and related guidelines.
1. Shipping Coverage
We deliver to most pin codes across India. If your pin code is not serviceable by our courier partners, we will inform you and initiate a full refund.
2. Order Processing Time
- Orders are typically processed within 1–3 business days from the date of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation with tracking details once your order has been dispatched.
3. Estimated Delivery Time
- Metro cities: 3–5 business days
- Non-metro areas: 5–8 business days
- Remote locations: Up to 10 business days
Delivery times may vary depending on courier performance, holidays, or unforeseen events such as natural disasters or regional restrictions.
4. Shipping Charges
- Shipping fees are calculated during checkout and vary based on location and order size.
- We may offer free shipping during promotional periods. Any such offer will be clearly communicated on the website.
5. Tracking Orders
Once your order has been shipped, you will receive a tracking ID via email or SMS. You can track your package directly through the courier's website using this ID.
6. Delivery Attempts
If the delivery is unsuccessful on the first attempt, the courier will attempt delivery up to 2 additional times. If all attempts fail and the package is returned to our facility:
- You will be contacted with options to re-ship the order.
- Re-shipping fees will apply as per our Return & Refund Policy.
7. Package Damage
If the package appears tampered with or damaged at the time of delivery, please:
- Do not accept the package.
- Take photos and request the courier to note the damage.
- Contact our support team within 24 hours at support@boldbooker.com.
8. Undeliverable Areas
If your delivery location is outside the courier serviceable zone, we may cancel the order and provide a full refund.
9. Contact Us
For shipping-related queries or assistance, please email us at support@boldbooker.com.
This Shipping Policy is subject to change without prior notice. Please review it periodically for updates.